Company Background
Can you tell us a bit about Netcompany and its core mission?
Netcompany is one of Europe’s fastest growing and most successful IT services companies, leading the way in showing how digital transformation can create strong, sustainable societies, successful companies and better lives for us all. By building flexible, scalable and secure digital platforms, Netcompany is positioned to help Europe thrive through a decade of massive digitisation.
Formerly known as Netcompany – Intrasoft S.A., Netcompany South East Europe & European Union Institutions (SEE & EUI), participates actively in research projects, through the Research & Innovation Development department, creating cutting edge Proof of Concept solutions for a diverse range of domains and industries, spanning from health to agri-food, to cybersecurity, to transportation and logistics.
What are the main products or services Netcompany offers?
Netcompany SEE &EU Institutions has three Business Units, namely the Public Sector BU, the Enterprise Solutions BU, and the EU Institutions BU where RID department is allocated. The Public Sector BU is playing a key role in governmental digitalization within and outside EU to improve citizens’ lives. It supports governments in critical domains such as Revenue Collection & Compliance (11 countries), Customs & Trade Facilitation (12 countries), Social Security & Welfare (4 countries), National Healthcare, Hospital Information System (in Greece), and Justice (in Greece). The Enterprise Solutions BU empowers businesses to their digital transformation journey, covering all major sectors including Banking & Finance, Retail, Insurance, Betting, Energy & Utilities. Finally, the EU Institutions BU has a track record of 25+ years of service delivery excellence, assisting EU institutions in implementing their policies and interacting with their user communities, thus supporting the daily needs of over 60.000 EU officials. This unit has built and managed the operations of some of the broadest IT systems in EU domains such as DG Taxation and Customs (TAXUD), Intellectual Property (EUIPO), EU-Large Scale Information Systems Agency (EU-Lisa), European Border & Coast Guard Agency (Frontex), European Central Bank (ECB), European Investment Bank (EIB), ENISA, etc.
How has Netcompany evolved since its inception?
The company was established in 1996 as INTRASOFT International S.A. and became a leading IT Solutions & Services Company, operating in 10 countries as one of the key players in EU Institutions for over 25+ years. INTRASOFT International was acquired by Netcompany A/S in November 2021 and rebranded as Netcompany-Intrasoft S.A. in January 2022 and as Netcompany SEE & EUI (South East Europe & EU Institutions) in April 2025. Netcompany SEE &EU Institutions reached an outstanding record of 500+ organizations in 70+ countries, that have chosen our solutions and services.
Contribution to the TRACE Project
How did your company get involved with the TRACE project? What specific role does your company play in the TRACE project?
The Research & Innovation Development department of Netcompany SEE & EU Institutions became involved in the TRACE project due to its long-standing expertise in system integration, big data architecture, and real-time data orchestration, offering capabilities that are essential for transforming complex logistics systems. Recognizing the growing importance of the logistics sector in achieving resilient, efficient, and environmentally sustainable operations, the company joined TRACE to contribute to the design and development of an integrated platform for intelligent logistics management. As the leader of the platform design and integration Work Package, Netcompany SEE & EU Institutions plays a central role in building the technological backbone of TRACE, ensuring that diverse logistics operations, from planning and scheduling to real-time reconfiguration, can be seamlessly integrated and optimized across different modes and stakeholders.
Can you describe any unique contributions or innovations Netcompany has brought to the project? How does your company’s involvement in TRACE align with its overall goals and mission?
Netcompany’s involvement in TRACE is a natural extension of its broader mission to drive digital transformation through intelligent, scalable, and interoperable solutions. At the heart of this contribution lies the innovation brought by its StreamHandler platform and the Cloud-based Data Management System, both of which are key enablers of TRACE’s ambition to revolutionize the logistics sector. These technologies directly reflect Netcompany’s commitment to building future-proof architectures that ensure secure, efficient, and real-time data exchange. The StreamHandler platform, developed in-house, is a high-performance, event-driven middleware based on Apache Kafka that supports the ingestion and processing of massive volumes of heterogeneous data with low latency, empowering TRACE to respond dynamically to real-world logistics events. Complementing this, the Cloud-based Data Management System acts as a centralized, resilient data lake that underpins data storage, querying, and retrieval, enabling seamless integration of platform data and external sources. By delivering this architectural backbone, Netcompany is not only supporting TRACE’s technical ambitions but also advancing its own strategic goals: to provide cutting-edge, cloud-native, and interoperable data platforms that enhance operational intelligence across sectors. This alignment underscores the company’s role as a trusted technology partner in complex, data-driven environments, driving innovation that matters. Furthermore, a key innovation our team has introduced to TRACE is a fully containerized CI/CD stack built entirely on open-source components, providing every technical partner with a self-service playground where they can rapidly build, test, and deploy their components without installing or configuring anything locally. This approach has significantly reduced onboarding time, streamlined deployment pipelines across the consortium, and created a single pane of glass for monitoring and troubleshooting each component as it moves from development to production.
Vision and Impact
What is your long-term vision for the TRACE project? How do you see the TRACE project impacting the industry and the community? What are some of the key challenges you foresee in the project, and how do you plan to address them?
The TRACE project has the potential to significantly impact both the logistics industry and the broader community by introducing a new reference for intelligent, adaptive, and sustainable freight operations. For the industry, TRACE offers a transformative approach to logistics management through real-time data integration, AI-driven decision-making, and advanced planning tools that enhance resilience, efficiency, and transparency across multimodal transport networks. For the community, these improvements translate into more reliable services, reduced environmental footprints, and better use of public infrastructure, contributing to more livable and climate-friendly urban environments.
However, realizing this vision comes with key challenges. One major hurdle is the integration of diverse and often fragmented logistics systems and data sources across multiple countries and use cases. Ensuring interoperability, data consistency, and real-time responsiveness at scale is complex, especially in such a dynamic domain. Another challenge is managing the sheer volume and heterogeneity of data while maintaining performance, security, and compliance.
Netcompany addresses these challenges through its robust and scalable architectural contributions to the project. The StreamHandler platform ensures reliable, low-latency data streaming across stakeholders, while the Cloud-based Data Management System supports centralized, high-availability storage and seamless access to both platform and external data. Together with the interoperability layer, these components form a resilient digital backbone that enables the TRACE platform to scale and adapt across diverse logistics environments, helping to overcome technical and operational barriers as the project moves from pilots to broader impact.
Future Prospects
What are the next steps for Netcompany within the TRACE project? How do you see your company’s involvement in the TRACE project evolving in the future? What new opportunities do you believe the TRACE project will open up for Netcompany?
The next steps for Netcompany within the TRACE project focus on the deployment, integration, and validation of the platform’s core data infrastructure across the pilot sites. This includes finalizing the implementation of the StreamHandler platform and the Cloud-based Data Management System, ensuring seamless data flows between logistics actors, real-time event processing, and the interoperability of services. We will also play a key role in supporting monitoring and evaluation activities, providing analytics capabilities and technical support to assess system performance and scalability in real-world scenarios.
Looking ahead, we see our involvement evolving from technical implementation to more strategic contributions, particularly in areas such as platform scalability, commercial exploitation, and standardization of interoperable logistics services. As TRACE matures, Netcompany will be well-positioned to support the extension of the platform beyond the initial pilots, adapting it for broader adoption across European and global logistics networks.
The project opens up exciting new opportunities for our company, especially in the domains of intelligent transport systems, smart city logistics, and digital twins for mobility and supply chains. By demonstrating the robustness and versatility of our data infrastructure solutions in TRACE, we strengthen our portfolio in the logistics sector and build valuable partnerships with public and private stakeholders, paving the way for future collaborations in large-scale, data-driven innovation initiatives.
